Frequently Asked Questions

I've answered all of the most commonly asked questions below. If you can't find what you're looking for, please get in touch, I'm happy to help!

About the Art | Digital Print Materials | Pre-purchase Questions | Orders, Shipping, and Returns

About the Art

Unlike many "modern artists" I am not interested in writing obscure and elaborate artist’s statements, or trying to make my work seem mysterious. My goal is to celebrate the beauty, order, and serenity inherent in geometric patterns and designs. Rather than representing a particular theme or message, my art is intended simply to be beautiful and evoke pleasant emotions in the viewer. For those with a mathematical or geometric bent, there is also plenty of “brain candy” to be found by closely examining the patterns.

  • Originals are one-of-a-kind creations, made by hand by yours truly. If you are a collector looking for a unique piece of art, or if you simply favor art that shows the direct hand of the artist, this is the option for you.
  • Limited Edition Prints are high quality reproductions of original works. They are produced in limited quantities (hence the name) – usually between 5 and 25 copies – and when they’re gone, they’re gone. This is great option if you want the look of an original for a more modest price,
  • Digital Prints are computer-designed artworks that are digitally printed on a variety of materials (see the materials section for details). They are printed on demand when you order, and there is no limit to how many copies can or will be printed. This is the most affordable option, and is also some people’s favorite simply because they like the ultra modern, clean look of digital art.

In general, pricing is affected by three factors: number, size, and material.

  • Number
    • Originals are the most expensive because they are literally one-of-a-kind. Only one will ever exist, and given the nature of my work, most involve an incredible number of hours of planning and execution to create.
    • Limited edition prints are reproductions of originals and are produced in small quantities. As such, they are priced in a middle range.
    • Digital prints are theoretically infinite in number, so they are the most affordable.
  • Size
    • Within any given category, the larger the piece, the more it will cost.
  • Material
    • The quality of the material(s) used in a given piece also influences the price, since those costs must be covered. A digital print on aluminum costs more to print than one on paper, and an original that includes, e.g., gold leaf and acrylic paint will cost more than a work in pen and ink.
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Digital Print Materials

 

 

Digital prints are offered on four different materials. Which one you choose will depend a bit on your budget and a bit on what look you are after.

Nylon

The artwork is printed on a very thin nylon sheet which is pulled taut on a spring-loaded frame that you assemble. (Don’t worry, it’s easy, and instructions are included!) This is the most affordable material option, but still offers an incredibly detailed, vibrant look. The material is very delicate, so you do have to take care not to accidentally scratch the surface or crimp the sheet when packing or unpacking. Because it disassembles, it is east to transport, and it is incredibly lightweight.

Fine Art Paper

This is a great option if you want to have the freedom to add a matte and frame of your choice. The paper is archival quality and acid free, so the print will last for decades if properly cared for. It is also a fairly affordable option.

Canvas

This is perhaps the most traditional choice, with the artwork printed directly onto a canvas which is stretched around a wood frame. If you have a lot of other art on canvas, this may fit in to your existing collection the best. One down side is that the very fine details of most of my designs can become muddled due to the texture of the canvas itself.

Aluminum

This is my personal favorite. While it is the most expensive of the four options, it more than makes up for this in terms of “wow” factor, level of detail, vibrancy, and durability. The artwork is printed using a dye sublimation process onto a thin sheet of aluminum. Although the surface can be scratched or dented if care is not taken, overall the piece is incredibly durable, can actually be washed without harm, and will last as long or longer than any traditional medium – great for collectors!

Digital Print Materials Summary

Material

Nylon

Fine Art Paper

Canvas

Aluminum

Price

Lowest

Low

Medium

Highest

Weight

Lightest

Light

Medium

Heaviest

Archival Quality

No

Yes

No

Yes

Needs Framing

No

Yes

No

No

Durability

Lowest

Low

Medium

High

Pros

  • Ultra lightweight
  • Can be disassembled / highly portable
  • High level of detail
  • Traditional look
  • You can frame it however you’d like to
  • Traditional look
  • Can fit well with existing collections on canvas
  • Has the “wow” factor
  • Very modern look
  • High level of detail
  • Incredibly durable
  • Germ resistant
  • Easily cleaned
  • Eco friendly

Cons

  • Easily scratched or crimped – care must be taken when packing / unpacking
  • Requires backing, matte, and/or frame before hanging
  • Fine details can get muddy
  • Most expensive option
  • Heavier than other options (but lighter than you think!)

In short, they are the highest quality I have found. I work exclusively with just two printers that I have learned to trust through many orders across many years. They both use only the best materials and have very high standards. I guarantee that the quality of each and every piece is as high as I know how to make it.

If anything, they will last longer! The aluminum is truly a “space age” material in many ways. A thin sheet of aluminum is given a coating that is made of a crosslinked polymer, into which the image is fused. This special coating gives the surface a number of desirable properties, including:

  • Fade Resistant - The latest fade testing shows that prints will last a lifetime with resistance to yellowing and climate damage.
  • Moisture Resistant - The coated prints are resistant to moisture, making them the perfect choice for any environment.
  • Chemical Resistant - The chemical resistant aluminum surfaces can be cleaned with ammonia, bleach, acetone or any all-purpose cleaners.
  • Scratch and Abrasion Resistant - Unique substrates and coatings provide incredible scratch and abrasion resistance.
  • Germ Resistant - The absence of pores in the crosslinked surface means the surface is inherently inhospitable to germs.

And, because the underlying aluminum is made from recycled aluminum, it’s eco-friendly as well.

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Pre-purchase Questions

 

  • If you are interested in a digital print, consider ordering a smaller size or ordering a print on a different material. The materials section describes the relative costs, pros, and cons of the different material choices
  • If you are interested in an original or limited edition print, we can work out a reserve period. Contact me and we can agree upon a time frame during which I will put the work on reserve (typically a month or two). During that time, you can purchase gift cards of whatever amount and frequency you’d like. When you are ready to make the purchase, let me know, and I will make the piece available for sale again. You can apply your accumulated  gift cards to your purchase and pay the remainder at checkout.

I’m always happy to discuss creating custom pieces (commissions) in a particular size. Just drop me a line letting me know what size you’re after and I can give you an idea of pricing and time frame.

I include at least one mockup image for each piece that shows it in the setting of a room. If this is not enough for you to picture it in your space (or if you need help determining the appropriate size for a digital print), just email me at info@philwebsterdesign.com with the exact name of the piece you’re interested in, a photo of the wall space in question, and some rough measurements of the furniture in the photo, and I can create a mockup that shows the piece in your room. If you are wanting me to suggest the best size, please include that information in your email.

Digital prints on nylon, canvas, and aluminum come ready-to-hang and do not require framing. Digital prints on fine art paper, as well as most originals and limited edition prints, will need to be backed and/or framed on your end before hanging. If you would like your piece shipped directly to your local frame shop, simply enter their information in the shipping address fields when you order.

Most pieces can be hung with a standard picture hanger. For very large pieces, especially digital prints on aluminum (which are a bit heavier), you will want to use a more robust hook, or possibly two hooks. Numerous online videos, as well as a dose of common sense, usually do the trick. If you have any particular questions on this score, feel free to contact me, I’m happy to help.

In general, you want to hang your art in a space that has lots of natural light (but not shining directly on the piece – this can lead to fading!). A well lit room is also generally fine. For digital prints on aluminum, which are very glossy, the best lighting is overhead track lighting that can be aimed at the piece in such a way that the reflection of the light is not visible when viewing the piece from directly in front.

 

  • Originals and limited edition prints are generally on paper and thus have a matte finish. Reflections and glare should not generally be an issue, as long as you use matte finish materials when framing. If an original is made of materials that are glossy it will be clearly indicated in the description of the piece.
  • Digital prints on paper, canvas, and nylon are all matte finish and should not pose any issues. When framing a digital print on paper, consider a matte finish glass to reduce glare.
  • Digital prints on aluminum come by default with an ultra-gloss finish. This leads to incredible vibrancy and depth, but can lead to a lot of glare or reflections if not lit carefully (see tips in the previous question). However, satin and matte finishes are also available, just get in touch to discuss ordering with a different finish if that’s your preference.

Like any printed material, prolonged exposure to bright sunlight will fade prints over time, and is not recommended. That having been said, the aluminum prints are much more resistant to UV than any other traditional medium. If you are specifically interested in a digital print for outdoors, they have recently created a version of the aluminum print designed for this; contact me for details.

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Orders, Shipping, and Returns

NOTE: Basic questions about orders are answered here. For full details, please see my return policy and shipping policy pages.

 

Absolutely! My store is built on the Shopify platform which conforms to all the latest standards for online shopping and payment processing.

 

  • You can shop from the comfort of your own home.
  • Your artwork gets delivered straight to your door.
  • You don’t have to travel to a gallery or deal with gallery staff.
  • By eliminating the middle man, you are more directly supporting the artist (me!).
  • You and I get to be directly in touch with each other about any questions you may have—I love engaging with my collectors.
  • Need I go on?!

I accept all major credit cards.

Every precaution is taken to make sure that your piece is printed correctly and shipped to you safely. If there is something wrong with the piece when it arrives, just send me an email with a description for the problem and photographs showing the issue, and I will arrange for a reprint, subject to the conditions in my return policy.

I try very hard to show you what the art looks like in context (see this question for details), and I have yet to have a customer not love a piece that they’ve purchased. Most sales are final, aside from accidental damage; please consult my return policy before purchasing. If you are truly unhappy and your piece is not eligible for return under my return policy, please reach out so we can find a solution together; I am committed to the satisfaction of all my customers.

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